What should I do if I lose my orders, identification, or wallet while traveling?

Packing And Travel

If you lose your orders, a new copy can be sent to you. As part of the normal process, a copy should already have been sent to you through DoD SAFE and saved to your phone so it can be reprinted if necessary.

Civilian cards and identification: If you lose your normal civilian cards or identification, follow the usual process for reporting the loss and obtaining replacements.

Military CAC: If the loss includes your military Common Access Card (CAC), contact an ID card office, similar to the process you followed when you first joined and received your CAC.

General rule: The most recent BMT information email, orders, amended orders, and instructions provided during out-processing or training control what applies. This FAQ explains the local process in more detail but does not replace newer written guidance.

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